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  • On Nov 15, 2025
    Debbie from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How does somebody back home get in touch with me while I’m on the cruise in case of an emergency.?

    Ahoy there, Debbie! Thank you for sailing by planDisney before you sail away on your magical cruise.

    I don't like to think about emergencies back home, as I'm sure you don't, but I also like to be prepared. I always leave important contact information with a family member or close friend who is not traveling with me. The contact information for any ship in the Disney Cruise Line fleet is 1-888-DC-AT-SEA (1-888-322-7732). You also need to share the name of the ship and your stateroom number with your family member or friend. An alternative number to share is the Disney Cruise Line shoreside services number. If you have an Apple smart device, iMessage should work on the complimentary DCL-GUEST wireless network. WhatsApp also works. If you have any issues connecting to the wifi, please visit Guest Services on the ship.  

    Since you are very close to saying "See You Real Soon!" don't forget to keep your travel documentation in your carry-on bag. I also keep my prescription medication, sunscreen, portable cell phone charger, and other essential items in my carry-on. You will not see your checked luggage for a few hours, so if you think you will need something before then, keep it in your carry-on.

    Debbie, I hope you have a smooth sailing and everything back home goes smoothly, too. If you have any other questions, planDisney is here to help.

    Bon Voyage!
    JoVonn
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Meet the Panelist: JoVonn, Georgia

Hi there! I am JoVonn from the Peach State of Georgia, and I love sailing the high seas aboard Disney Cruise Line.  Over the last ten years, I have enjoyed being a voyager along with my son and sister, making memories and having adventures.  I look forward to helping you plan your next vacation.   Learn More About JoVonn

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