Sleeping Beauty Castle; quarter view; day; bridge; flowers
  • On May 8, 2024
    Canaan from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have social anxiety, and do not like speaking on the phone with representatives. I wish was a way to update my magic key pass payment without having to contact someone over the phone

    Hi there, Canaan! 

    Welcome to planDisney, and thanks for coming by to ask us your question about the Magic Key monthly payment plan for California residents. I hope you’ve enjoyed many Disneyland Resort theme park adventures using your pass!

    I totally sympathize with you, Canaan. I also prefer to use digital communication instead of phone support when it’s an option, and I’m the self-proclaimed queen of online and mobile ordering! However, for security reasons, it really is best to contact the resort by phone to speak with a friendly Cast Member about changing your payment method on file to another credit card in your name. If there is someone you trust who can assist you with making the call, it might be worth asking for support.

    I also recommend having all your account, contact, and payment information handy before calling so you won’t feel put on the spot when it comes time to provide those details. When you’re ready, call Magic Key Monthly Payment Guest Services at (800) 410-4656 from 8:00 AM to 8:00 PM Pacific Time on Monday through Friday, or from 8:00 AM to 12:00 PM on Saturday and Sunday. If you’d like, you can send an email to the Help Center via their online contact form to see if it’s possible to communicate with someone in writing before speaking on the phone if that makes you feel more comfortable. 

    I hope this helps, Canaan. Be sure to check out the Magic Key pass discounts so you can make the most of all the benefits of being a Magic Key holder! If you have any more questions about the Happiest Place on Earth, please feel free to write back. We'd love to hear from you.

    Wishing you magic,
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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