• On Feb 4, 2019
    Amber from IN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am slightly handicap (bad knee, no wheelchair) and need a room close to the buses/pool/food areas at CBR. What's the best way to communicate this to the resort? I booked through Priceline & they said they can't make a request for me

    Hi, Amber!  Thanks for bringing your question to the Disney Parks Moms Panel.

    I think you are really going to enjoy vacationing at Disney's Caribbean Beach Resort.  The atmosphere of this Walt Disney World Resort Hotel really feels like you're visiting a relaxing, island paradise. 

    If you would like to make a request as to your room location, you can call the Resort Reservations Line to speak to a Cast Member.  Please be aware that at Disney's Caribbean Beach Resort, rooms in the buildings closest to the main pool and Centertown area are considered "Preferred Rooms" and are a separate room category.  I am not sure if this is the type of room you have reserved, but if you call to speak with a Cast Member, they can help you determine this.  While Cast Members cannot make any guarantees regarding room requests, they will certainly do their best to address your needs. 

    A Walt Disney World Vacation involves a lot of walking.  If you think that this might cause you any discomfort, I would recommend looking into renting an Electric Conveyance Vehicle (ECV), also known as a scooter.  I have several members of my extended family who use an ECV when they visit Walt Disney World, and it is a lifesaver for them.  The Walt Disney World website has information on ECV rentals.  ECVs are available on a first-come, first-served basis at all of the Walt Disney World theme parks, or if you prefer to have an ECV also available to you at your resort hotel, you can rent from one of the Disney Featured Providers listed on the website.

    Please let us know if you have any other questions.  See ya real soon!
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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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