• On Mar 20, 2021
    Janis from WV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Sister purchased a Disney package for me and grandson. I don’t know what’s on it or what else I need to complete trip. Help?

    Hi Janis, and welcome to planDisney! You and your grandson have quite an out-of-this-world adventure in store! Let's get your plans all set so you're ready to launch your Walt Disney World Resort vacation!

    Your sister sounds like my kind of people. A trip to Walt Disney World is just the gift I'd love to get! When she purchased your vacation package, your sister should have received a confirmation email with the Resort hotel and ticket information, dates, and other details. I'd ask her to forward that email to you so you have that basic info.

    Once you've gotten that email, the best thing for you to do is to visit the Walt Disney World website and create a My Disney Experience account for yourself. It's totally free, and it will keep all of your plans in order. Next, you'll use the confirmation number to link your Resort hotel reservation and tickets to your account. After that's done, you'll see all of your info under "My Plans" in your account. Plus, any other plans you make, like dining reservations or Disney Park Pass reservations, will also live here.

    Speaking of Disney Park Pass reservations, you'll need to make them to enter the Theme Parks. To do that, make sure you're logged into your account, then go to the Disney Park Pass page. From there, create your party, choose your date and the Theme Park you plan to visit, and hit "Confirm." Then, you're off to your adventure!

    Janis, these basic steps will get you started. I know it can feel a little overwhelming if you haven't planned a Walt Disney World Resort vacation before. To make things easier, you can always give Disney's Guest Services a call and speak one-on-one with a friendly Cast Member. They'll walk you through every detail of your vacation plans step-by-step.

    I hope this helps you have a blast on your Walt Disney World Resort vacation with your grandson, Janis. Please stop by and see us again if you have any more questions!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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