• On Jan 13, 2019
    Terry from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My sister in law is disabled. Can we drop her off at the gate of the Magic Kingdom instead of her trying to navigate there? If so, where? She also needs to rent a riding “wheelchair “. I was told she could do that at the gate.

    Hello there, Terry! Welcome to the Disney Parks Moms Panel and thanks for sending over your question!

    Walt Disney World Resort makes Guest drop-off and pick-up as simple as possible at all four Theme Parks. The procedure is a bit different at Magic Kingdom, though. The designated drop-off and pick-up location for Magic Kingdom is actually located at the Ticket and Transportation Center. Upon arrival to the Ticket and Transportation Center, simply let a Cast Member know that you will be dropping off your sister-in-law and they will direct you to the designated drop-off location or follow the signs leading to the designated drop-off location. Once you have dropped her off, she can then utilize either the Monorail or Ferry Boat to get to the front gates of Magic Kingdom.

    There are courtesy wheelchairs available at many drop-off locations that may be used to get to the wheelchair and ECV rental locations within the parks. ECVs and wheelchairs may be rented at Mickey's Gift Station at the Ticket and Transportation Center and at Wheelchair Rental at the entrance of Magic Kingdom. However, these are first-come-first serve so they are never guaranteed. It should also be noted that ECVs and wheelchairs may only be used within the park in which they are rented and must be returned prior to leaving said park. If your sister-in-law is going to require an ECV or wheelchair rental throughout the duration of your stay, I would actually recommend renting one through a Disney Featured Provider. That way, she will have access to a mobility assistance device at all times during your vacation. These rental companies also allow pre-orders and even deliver to all Disney Resort hotels!

    Hopefully this provides more information regarding the drop-off and ECV and wheelchair rental process! 

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Meet the Panelist: Wyatt, Colorado

Hello! I'm Wyatt and I'm so very excited to provide you with all the best tips and tricks for getting the very most out of your Disney World vacations! I'm married to a fellow Disney enthusiast and, while we don't have any human children yet, we are delighted to be pet parents. Professionally, I work in private practice as a mental health counselor. I'm also knowledgable regarding disability services and accessibility at Disney World due to my own history of chronic illness.  Learn More About Wyatt

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