HI Ashley,
Thank you for taking the time to reach out to us here at planDisney with your question, we really appreciate it! First of all, congratulations on winning Theme Park Tickets, what a great prize!
With the temporary closure of Disneyland Resort last year, most Theme Park Tickets were given an extension to the expiry date of December 16, 2021. I suggest trying to link your Theme Park Tickets to your
Disney Account either on the
Disneyland Resort website or the
Disneyland Mobile App. Once your Theme Park Tickets are linked, you should be able to see the extended expiry date and the other details regarding your Theme Park Tickets.
It looks like you are planning on visiting Disneyland Resort in a few weeks. I strongly recommend making your
Theme Park Reservations as soon as your Theme Park Tickets are linked. Guests are required to have both a valid Theme Park Tickets as well as a Theme Park Reservation for every day you wish to enter a Theme Park, so be sure to secure your reservation as soon as possible as capacity is still limited. If for some reason you are unable to make Theme Park Reservations after you have linked your tickets, you will need to call
Ticket Services, where a Cast Member will be able to assist in real time.
I hope you have a magical visit at Disneyland Resort, Ashley. If you have any other questions as your visit approaches, please come back to
planDisney again, we are always happy to help.
~Stephanie