Mayor of Main Street; Emporium
  • On Sep 15, 2024
    Jessie from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Had a silhouette portrait done of my cat and thought something was off at the time. Got home and realized she didn’t add any whiskers! Might not be back for a while, too. Is this something I can bring back upon return and have fixed? Or pay all over again?

    Welcome to planDisney, Jessie!

    Whenever I visit Walt Disney World Resort, I'm always on the lookout for that one practically purr-fect souvenir, and as a fellow proud pet parent, I can think of nothing better than one that combines my love of all things magical with my devotion to my four-legged family members. The silhouette my husband and I commissioned during our honeymoon hangs prominently in our home, so the fact that I haven't thought to add our furry family members to the display feels like a cat-astrophe. Thank you for the idea!

    I'm so sorry to hear that you're feline less than satisfied with your recent purchase. Because silhouette portraits are crafted by an outside vendor, I was unable to confirm with Cast Members whether or not they would be able to add whiskers to your silhouette, but a brief internet search of silhouette portraits purchased at Walt Disney World Resort indicated that most pet portraits do not feature whiskers. I'm unsure of whether this is due to the intricacy of the detail or simply a result of the feature being unclear in the original photos. If the whiskers are important to you for a true representation of your beloved pet, you can always bring the portrait back during your next visit and inquire directly with the vendor about the possibility of having them added. Even if you're unable to purr-fect the portrait, you can always pick up a surprise for your cat before you leave. The Disney Tails Collection never fails in my home!

    I'm so sorry I was unable to give you a more definitive answer, Jessie, but I hope this provided a bit of clarity. If you are in need of fur-ther assistance, feel free to stop back by. I'm always happy to help!

    Wishing you a paws-itively magical day,
    Lizzie


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Meet the Panelist: Lizzie, Georgia

Hi y'all! I'm Lizzie, a happily married teacher, coach, and proud dog mom of three from Georgia. While I loved the magic of Disney as a child, it wasn't until my twenties that pixie dust became a defining characteristic of my personality (and my wardrobe). I can't wait to answer your Walt Disney World Resort vacation questions so that you can embrace your inner 'hakuna matata' as you stroll through The Most Magical Place on Earth with your favorite Mickey-shaped snack in hand.  Learn More About Lizzie

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