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  • On Jun 18, 2020
    Gary from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Our signature plus passes expired in March after the closure on March14th.....they extended to 5/31....and now is not showing on app anymore.....someone like us with same expire date said they got ext for 4 more months....can we?

    Greetings Gary! 

    Welcome back to the Disney Parks Moms Panel! Thanks for bringing your question our way! 

    It sounds like you were just a little bit shy of your full year of magical fun using your Disneyland Resort Signature Annual Passport! But, I’m sure you want to enjoy every last bit of it! 

    The Disneyland Resort is offering a couple of options for Annual Passholders during this unprecedented time. If you were on a monthly payment plan, then you had an option to call to have your Annual Passport payments paused and resume with theme park reopening. Your Annual Passport expiration date would be adjusted accordingly. If you are on a monthly plan and you did not arrange to have your payments paused, please contact Annual Passport Services at (714) 781-PASS (714-781-7277). 

    If you paid for your Annual Passports in full, your expiration date will automatically be extended. Don't be alarmed, your Annual Passports disappearing from the Disneyland App is normal. Passports that are no longer valid are removed. But, once the theme park reopening date is determined and your new expiration date has been calculated, you should see them reappear on your account. If they do not automatically show up, simply add them back to your account using the number below the barcode on the back of your Annual Passport card. Also, any extras added to your Annual Passports like Disney MaxPass or parking will be extended as well. 

    I’m keeping my fingers crossed we’ll all be back in the parks sometime soon! If you think of any more questions, please bring them our way! 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childless millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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