Lightsabers on Starcruiser
  • On Mar 24, 2022
    Ari from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I sign up for rides for DAS in advance? When I click on the livelink, it does not work. Thanks for your help. Ari 

    Hello and welcome to planDisney, Ari, we thank you for consulting us.

    As the primary caregiver for my special needs son, I greatly appreciate Disney’s Disability Access Service during our visits and am relieved that they offer the DAS Advance virtual chat from 2 days to 30 days before arrival because it is so convenient. And once you have pre-registered, you will be able to consult with a Cast Member to select 2 one-hour DAS Return Times from eligible, available experiences and then during your visit, you will be able to request more DAS Return Times, one at a time throughout your theme park day.

    I am sorry to hear you are experiencing difficulties connecting to a DAS Advance Cast Member, and it could be for a few reasons. One reason could be that you could be attempting to chat outside of the operational hours of 7:00 AM to 10:00 PM Eastern Time daily, another could be that the chat lines are busy, and another could be that there might be a browser issue, in which case, please refer to Walt Disney World Resort’s recommended browsers for optimal performance. If you still experience difficulties kindly contact Disability Services at (407) 560-2547, or send an email to

    Ari, in preparation for your DAS Advance virtual chat, kindly ensure you have:
    1. Valid theme park admission linked to your Disney account
    2. A Disney Park Pass – Theme Park Reservation for each day of your valid theme park admission.
    3. Updated your Family & Friends list to be able to include those in your DAS Guestlist planning.

    Kindly download the My Disney Experience mobile app as it will be useful with using the DAS accommodation during your visit because the app offers a Self-Selection Tool that the registered DAS Guest or those on the DAS Guestlist may use to select DAS Return Times. The registered DAS Guest or those on the DAS Guestlist may also request a DAS Return Time at a Guest Experience Booth, or at an attraction entrance, but the registered DAS Guest must be present when boarding the attraction.

    The DAS accommodation can also be used with the Disney Genie+ service.

    Ari, I hope this information was helpful, and I wish you luck with your pre-registration, thank you!

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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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