Mickey in Front of Vintage Car
  • On Feb 21, 2022
    Gabe from HI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do we sign up for disability assistance

    Aloha, Gabe! E komo mai and mahalo for visiting us at planDisney with your question. I am sure you’re very excited for your upcoming visit to the Happiest Place on Earth! 

    Gabe, I am happy to help you with information about Disability Access Service (DAS), which is aimed towards supporting Guests who may have difficulty standing in queues for extended periods of time. I see you are arriving March 5, which means hopefully you can take advantage of the pre-registration feature through DAS Advance, which must be completed more than two days before your arrival. 

    To start the DAS Advance process, click here and scroll down to the "Request Live Chat" button. The Guest requesting DAS must be present on the video call. If you are eligible for DAS, the Cast Member will help with completing registration, and guess what – you’ll be able to request two attractions per day of your visit, ahead of time! Once you’re at Disneyland Resort, you will be able to schedule return times either using the Disneyland mobile app or in person at a Guest Services location. 

    I like to recommend thinking about the kinds of activities you might enjoy while waiting for your return times. There are so many places to sit, relax and enjoy what I call the triple S magic - sights, sounds, and snacks! One of my favorite places to rest my feet is on a park bench along Main Street, U.S.A., where hopefully I’ll catch a performance by the Dapper Dans while enjoying my popcorn and churro. 

    I also want to mention you can use Disney Genie+ service coupled with DAS, which a friend of mine did recently and said it was helpful to have both. With Disney Genie+ you have access to Lightning Lanes for most major attractions, which is like scheduling return times through DAS. Using both Disney Genie+ and DAS, you can experience more magic in the same amount of time during your day. Currently Disney Genie+ service is $20/day per ticket, prices subject to change. 

    Gabe, I wish you the most magical vacation to Disneyland Resort and hope you will come back to see us if you have any more questions! 

    Mahalo nui loa,

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Meet the Panelist: Kamini, California

Greetings from the Golden State! Like Elastigirl, I am a committed wife and mom, resourceful, passionate, and will stretch to any length for my loved ones! Two of my favorite places to spend time with my family are Disneyland Resort, and Aulani, A Disney Resort & Spa. Being there is a treat for all the senses - the amazing sights, sounds, aromas, and flavors make us smile from ear to ear. I have decades of magical Disney moments woven into my heart, and I can't wait to share the magic with you! Learn More About Kamini

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