Hello Lori!
Thank you for reaching out to us at planDisney with your question about the
Disability Access Service (DAS)! We're thrilled to assist you in preparing for your magical visit to the
Walt Disney World Resort next month! Planning your trip is an exciting journey, and we're here to sprinkle a bit of pixie dust along the way to ensure your experience is as enchanting and comfortable as possible.
The Disability Access Service is a wonderful tool designed to accommodate Guests who, due to a disability, are not able to wait in a conventional queue environment. To sign up for DAS, you have a couple of options to consider prior to your park visit. Firstly, Disney has introduced a convenient way to
pre-register for DAS through a live video chat with a Cast Member. This can be done up to 30 days in advance but no less than 2 days prior to your visit. During this chat, you'll discuss your specific needs and how DAS can best assist you and your family. Additionally, you can register for DAS in person at
Guest Relations at any of the Disney theme parks upon your arrival. A Cast Member there will guide you through the registration process, which will include a brief conversation about your needs and how the service can assist your visit.
As a fellow Guest who utilizes DAS for my family, I can personally attest to the difference it makes in our Disney experience. It allows us to enjoy our day with greater comfort and ease, ensuring we don't miss out on the magic because of long waits in line. Here's a useful tip: once you're signed up for DAS, you can make DAS return times at Guest Experience Team kiosks located throughout the parks or, even more conveniently, through the
My Disney Experience mobile app. This feature lets you plan your day more efficiently, giving you the flexibility to enjoy other attractions, shows, or a bit of relaxation, knowing you have a return time set for your next adventure.
Remember, every visit to Disney is a unique journey. The Cast Members are there to ensure your trip is as magical and seamless as possible. Don't hesitate to ask for assistance or clarification anytime during your visit. Whether you're exploring the enchanting realms of Fantasyland, embarking on a galactic adventure in Star Wars: Galaxy's Edge, or enjoying the diverse cultures in World Showcase at Epcot, Disney's commitment to creating unforgettable memories for all Guests is unwavering. Lori, your upcoming trip to Disney promises to be filled with magical moments and joyous experiences. If you have any more questions or need further assistance planning your visit, feel free to reach out to us here at planDisney. We're here to help every step of the way, ensuring your Disney adventure is nothing short of magical.
Wishing you a truly enchanting visit,
~Yael