couple checking in Disney's Animal Kingdom
  • On Mar 3, 2024
    David from Heredia Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I ship a signature-required package to a Disney Resort in advance? Planning to buy a laptop but signature is required upon delivery and not sure if mail service would handle such case

    Hi David!

    Thank you for stopping by planDisney with your great question! We are thrilled to hear about your upcoming visit and are here to assist you in making it as magical as possible.

    First and foremost, it's important to confirm that Disney Resort hotels do accommodate guest mail services, including the receipt of packages prior to your arrival. This service is designed to enhance your stay, allowing you to focus on creating unforgettable memories in the parks. When sending a package, please ensure it is clearly labeled with the name on the reservation and the date of your arrival. This assists the Cast Members in properly identifying and storing your package until you're ready to retrieve it.

    However, when it comes to receiving a package that requires a signature upon delivery, especially for high-value items like a laptop, there are additional considerations to keep in mind. Typically, the front desk or mail room at your Disney Resort hotel can sign for packages on behalf of guests. Yet, it's crucial to understand that some shipping companies may have policies requiring the package to be handed directly to the purchaser. In such cases, identification verification or a special code may be needed before the package is released from the courier. Be sure to check with the vendor you are ordering from to ensure you won't be required to sign for yourself.

    As you prepare for your magical journey, here's a useful tip: consider making use of Disney's Mobile Ordering service through the My Disney Experience app. This convenient feature allows you to order food from select locations around the parks and resorts in advance, saving you precious time that can be spent enjoying the attractions. It's a simple way to ensure you have more time to explore everything the Walt Disney World Resort has to offer.

    We hope this information helps, David, and that your upcoming visit to the Walt Disney World Resort is filled with joy, adventure, and seamless experiences. If you have any more questions or need further assistance planning your trip, remember that the planDisney panelists are always here to help.

    Wishing you a truly magical stay!

    ~Yael
thumbnail image for Yael

Meet the Panelist: Yael, Florida

As a native Floridian, I've experienced the Disney Parks in every stage of life: as a child, a teenager, a newlywed, and now as a mom of three. My journey through the magic of Walt Disney World Resort has been filled with unforgettable moments and invaluable insights. Whether you're planning your first or your 100th visit, I'm eager to share my cherished memories and tried-and-true planning tips with you. Let's make your Disney experience as magical as mine have been! Learn More About Yael

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