Disneyland Sleeping Beauties Castle 60th
  • On Apr 3, 2022
    Nichole from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Several years ago a family member purchased two single day DL tickets and one night in the DL hotel to be redeemed I believe within a year (not sure though). Needless to say, they were never used. Will DL honor these and if so, what is the process?

    Greetings, Nichole and welcome to planDisney, we thank you for your question!

    What a perfect time to be thinking of a vacation at Disneyland Resort to enjoy many wonderful beloved and new experiences, how exciting!

    I think it’s fantastic that you have these offerings for Disneyland Resort theme park tickets and a stay at the iconic Disneyland Hotel. The value of unused expired theme park tickets may be used toward the purchase of new tickets according to the Disneyland Resort theme park ticket policy, (subject to change). Regarding the one night accommodation at the Disneyland Hotel, I am not able to give you advice as I do not know the terms and conditions of that particular booking, I apologize. I highly recommend reaching out to Disneyland Resort – Hotel Reservations to share any information you have for the final word and future guidance.

    Nichole, once you have a resolution, and if you have a new set of theme park tickets and/or hotel reservation confirmation, please link the theme park tickets and hotel reservation to your Disney account to begin your planning via My Disneyland which will be on the top right of the page once you sign in. Using your hotel reservation confirmation number, please select My Hotel Reservation via My Disneyland to enter the reservation confirmation number, and then select Tickets and Reservation Details to then link the theme park tickets using the respective ID numbers. Regarding the theme park tickets, once they are linked you will be prompted to make your Disneyland Resort – Theme Park Reservations as this is the process of visiting the theme parks at this time.

    During your theme park ticket consultation, you may wish to add the Disney Genie+ service a theme park ticket option which will save you time waiting in lines, or you can utilize this option as soon as you enter your reserved theme park by accessing the Disneyland Mobile App

    Prep your Disneyland Mobile App in advance of your arrival by updating the Payment Method via My Profile on your Welcome Page to facilitate app transactions for vacation essentials such as Mobile Food & Beverage Ordering and adding the Disney Genie+ service as soon as you enter the theme park.

    By purchasing the Disney Genie+ service you will save time in lines for attractions that offer the Lightning Lane entrance, and you will also enjoy unlimited digital downloads of Disney PhotoPass Service attraction photos including Magic Shots from your day.

    Nichole, I wish you all the best with your existing theme park tickets and hotel booking, how wonderful would it be for you to enjoy a stay at the Disneyland Hotel to benefit from the proximity to the theme parks, the Downtown Disney District and so much more, good luck!


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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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