Hi Colleen,
Thank you for sending your question to planDisney, we are always happy to help with all your planning needs. How exciting that you were able to win Theme Park Tickets through an auction, what a magical prize!
With the temporary closure of Disneyland Resort last year, most expiration dates for Theme Park Tickets were
automatically extended until December 16, 2021. Before reserving your
Theme Park Reservation, you will need to link your Theme Park Tickets first. To do this, sign into your
Disney Account on the Disneyland Resort website. From there, hover over the My Disneyland Tab, and select Link Tickets. From there, follow the prompts to complete the process. After your Theme Park Tickets are linked, you should be able to make Theme Park Reservations. If you still aren't able to make Theme Park Reservations after linking your Theme Park Tickets, I recommend
calling Ticket Services at (714) 781-4636 and a Cast Member will be able to assist with your Theme Park Tickets.
Sending you lots of Pixie Dust in hope that you will be able to make your Theme Park Reservations soon, Colleen. If you have any other questions, please come back to
planDisney, we are here to help!
~Stephanie