Father and son walking through BOG
  • On Jun 28, 2023
    David from Northumberland Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When I set up Magic Mobile, I can only see an option to set up for me and my daughter, but not my wife? We only have one account, does she need to set up her own account? I’ve read you can’t link tickets to multiple accounts though? How do we resolve?

    Welcome to planDisney, David! Disney MagicMobile Service is a convenient way to access the Parks, Resorts, and more at Walt Disney World, so let's try and get your whole party set up. 

    As your wife is an adult, managing plans can work differently than with your daughter, which I think might be the root of your issues. When you added your wife into My Disney Experience and entered her name and age, you likely selected 'Share Planning with this Guest' and entered her email address. Has your wife accepted this invitation via email to share plans? If your wife has created her own My Disney Experience account, it is recommended that they create their own Disney MagicMobile pass on their device. You can always speak with the Disney Experts if you have further issues with My Disney Experience. 

    Please know that you don't have to use Magic Mobile to enter the Parks - you can also use a complimentary Key to the World card for park entry - simply speak with a Cast Member, either at the front desk of your Disney Resort hotel or at the Theme Park gates. 

    As your time at the Most Magical Place on Earth is just around the corner, I'm sure you already have your Park Pass Reservations in place. What a start to the summer holidays, David - I am so excited for you and your family. Please know that two of the latest and greatest rides offer virtual queues, and I can attest that both TRON Lightcycle / Run and Guardians of the Galaxy: Cosmic Rewind are fabulous rides! I'm sending you all my best wishes for a truly magical stay at Walt Disney World. If you need anything further, please reach out again, Louise.

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Meet the Panelist: Louise, United Kingdom

Welcome to planDisney! I'm happiest in perpetual planning mode for our next Walt Disney World trip - it's my chance to catch a bit of Disney magic in-between visits.

Walt Disney World provides the ultimate sense of escapism! I understand how much guests want to get out of their trip, especially when travelling internationally. Please let me help you prepare a 'practically perfect in every way' journey so you can be truly whisked away by Disney magic!

Learn More About Louise

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