• On Jan 4, 2016
    Kalee from MN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I've set up a lot in My Disney Experience using my computer, but, when I downloaded & signed in to the app, none of my information (resort res, family & friends) showed up. Any ideas?

    Hi Kalee! It is never fun to work hard on something and then feel frustration when it doesn't seem to work.

    Please check to make sure you have signed in correctly and used the same password when trying to use My Disney Experience through your app.  Try reloading your resort reservation number. If things are still coming up blank I strongly suggest you call Disney help center direct at 407-939-4357. When things have happened to us we have realized it saves time to just call and let them help us through the issue versus spending hours trying to work through it ourselves. Although the new system is several years old it still has its kinks but these are far and few between. Before you try to add more reservations to your profile please call and let them make sure it is working correctly for you.
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Meet the Panelist: Kay, Indiana

Hello Adventurers and travelers! I am Kay and a past Adventures By Disney mom for the panel. But now I am excited to share vacation planning tips for those heading out for an incredible vacation to Walt Disney World. Learn More About Kay

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