ship
  • On Sep 8, 2022
    Lisa from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I've set a goal of doing the 5k on Castaway Cay this December and I'm ready to go! I've been hearing rumblings that they are no longer giving out the medals for this run which, if confirmed, is super disappointing. Any way to confirm this?”

    Greetings, and welcome to planDisney, Lisa!

    Thank you for consulting planDisney, I appreciate your patience and would be honored to assist you further.

    Lisa, I completely understand your great anticipation to arrive at beautiful Disney Castaway Cay and participate in the Castaway Cay 5K. In fact, we will be sailing later in October and my husband plans on the Castaway Cay 5K, so in preparation, I’ve been reading Disney Cruise Line’s – Know Before You Sail resource. It states that medals will be presented upon completion, however, in my opinion, as a person who worries about things like this, I feel that since the 5K at this time, is available throughout the day, with no set time for a start in a group-like format, and with no required registration, that more Guests may opt into the 5K, therefore, there may be the possibility that medals may run out. This is my brain working overtime. My best advice would be for you to consider beginning your 5K as early as possible. And that's what I'm going to suggest my husband does - good luck to me waking him up!

    In summation, Disney Cruise Line’s – Know Before You Go – Port Adventures – 5K Race, states, “Though the 5K group race on Disney Castaway Cay has been temporarily paused, Guests can still run the race on their own (no registration required) while practicing physical distancing. All participants who complete the 5K run will receive a finishing medallion. Information on where and when Guests can pick up their medals will be made available via the Disney Cruise Line Navigator app.” This is subject to change.

    Lisa, if you have any further questions, please do not hesitate to contact Disney Cruise Line for further support because as a fellow Guest, I am not privy to the exact details regarding the availability of medals, I apologize that I cannot give you a guarantee.

    Kindly refer to Disney Cruise Line’s – Know Before You Sail for important steps that will be required for your arrival at the port. Please refer to this resource often as information may change.

    Tips:
    Complete your Online Check-In 30-days before your sail date. You will need to fill out important documents and select a port arrival time regardless of your Castaway Club membership status. As well, you should ensure that you have reserved your premium activities to enhance your voyage.

    Lisa, I hope that you enjoy your Castaway Cay 5K and your medal – I have seen many photos of the medals recently online and they are beautiful! 

    See Ya Real Soon!
    Jacqueline
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Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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