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  • On Nov 6, 2018
    Kim from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are set to go on our first Disney Cruise in 71 days. Why am I not able to request childcare? The nursery option is greyed out.

    Hi Kim,

    Thanks so much for sailing by.  Advance reservations  for "it's a small world" nursery should be available online once your booking window opens.  If you have not sailed with Disney Cruise Line previously and are not booked in a Concierge Level accommodation, this is 75 days ahead of your embarkation date. If you are having difficulty, I recommend calling the cruise line at 800-951-3532.  The cast member who I spoke to suggested that they should be able to assist you via phone with your request.

    Have a magical sailing!
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Meet the Panelist: Tanya, Florida

I am Tanya from FL, mom to two teen boys who keep me on the go. I have an array of planning tips and believe I offer a unique perspective on how to make Disney an amazing adventure for individuals with a variety of needs and abilities. Learn More About Tanya

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