• On Sep 9, 2018
    Stacey from Fife Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I’ve set up my Disney world app and uploaded all the kids (3) however when I’ve synced the reference number to my account for my tickets and dining it has made my middle child an adult and I’m now a child! It won’t let me edit the tickets either.

    Hello Stacey and welcome to the Disney Parks Moms Panel where as the current British Mum I'm always super happy to be able to offer some pixie dusted assistance to another family who also visits the magic of Walt Disney World Resort from across the pond! 
    I really don't know how I managed to successfully organise my own families jolly Disney holidays before My Disney Experience was launched as it really has been the most useful and pixie dusted planning tool ever!  Plus of course for making plans on the go I absolutely love the super efficient My Disney Experience Mobile App which works perfectly with the complimentary Disney Resort and Theme Park Wireless Internet Access (Wi-Fi).
    However like most gadgets and gizmos My Disney Experience can sometimes can be tweaked by Experiment 626 (better known as Stitch to his friends!) who at times makes things appear not quite as they should in which case I always make a call to a knowledgeable Cast Member in Technical & Website Support via the UK freephone number contained within this handy Walt Disney World Resort Phone Directory who will be only too happy to assist and make any pertinent updates. 
    Have a great Disney day.
    ~ Jane
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Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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