Mom And Son Giraffe
  • On Apr 21, 2014
    Roxanne from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    we have 2 separate MDE accts that are linked, but i can only see 1 of the 2 ppl on the other acct in my selection for fast passes+? i added the missing person to friends&family, but she still doesn't appear? she does not have an MDE acct or email addre

    Hi Roxanne!

    I hope I'm understanding correctly, and if not, I do apologize.  The 2 people are under the other account, correct?  Is the other guest traveling a minor?  If you are not able to see them, you might need to have the adult in charge of the My Disney Experience account with the (invisible) guest do some work on their end.  They will need to make sure they are added to the travel party, etc.  If the guest is a minor, then that adult will be managing all plans for that guest.

    Check out this My Disney Experience Frequently Asked Question about traveling with a minor and multiple adults.  

    If none of the above work, please call 407-939-7849, and they'll be able to help you get everything sorted out.

    Have a magical vacation!
thumbnail image for Amanda

Meet the Panelist: Amanda, Texas

I am a former Kindergarten teacher turned stay-at-home Mom to my 2 boys and daughter.  I've been married to my High School sweetheart since 2000, and we consider ourselves experienced Walt Disney World travelers with little ones. Learn More About Amanda

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