Disney 100 Characters; mother, father, daughters; Donald Duck, Pluto, goofy
  • On Sep 11, 2025
    Gregg from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where can I send feedback on cast members from our recent visit? We want to recognize outstanding service on 7/17/2025 from Xia at Garden Grill and Leandro at Whispering Canyon.

    Hey there, Gregg! Thanks for stopping by planDisney and sharing your question with us! 

    I’m glad you enjoyed yourself on your recent visit. So much of the magic of Walt Disney World is thanks to the wonderful Cast Members, and I’m glad you had not just one, but two interactions that deserve recognition. As a big fan of the Jungle Cruise, I always like to leave a Cast Compliment for particularly good Skippers who manage to safely return us to civilization. 

    The best way to share a Cast Compliment is through the My Disney Experience mobile app. After opening the app, tap the menu icon (the three lines) in the bottom right corner of your screen. Then scroll to the Help & Feedback section where you’ll see the Cast Compliments option. Click that and follow the prompts, providing the info of the Cast Members you’d like to recognize, and they will receive a thank you note with your compliment. 

    I hope you find this info helpful, Gregg. Don’t hesitate to come right back to planDisney if you need any help planning your next Walt Disney World adventure. We’re always happy to help answer questions, provide recommendations, and offer our tips and tricks for enjoying the Vacation Kingdom of the World. You can find a ton of great information in the planDisney video library, as well as on the Disney Parks Blog

    Magical travels! 

    Matt 
thumbnail image for Matthew

Meet the Panelist: Matthew, Minnesota

Hey there! I'm Matt, a husband, dad of three, and amateur Disney Parks historian. When I'm not enjoying the sights and sounds of Adventureland, you'll find me back home in Minnesota developing exhibits for children's museums and science centers. I've been visiting Walt Disney World since I was a kid and now I plan awesome Disney vacations for my own family and friends. Whether it's your first trip or 100th visit to the Vacation Kingdom, I'm sure you have some questions. So let's get you some answers!  Learn More About Matthew

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