Family with disabled dad speaking with cast member
  • On Feb 28, 2023
    Caty from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where I send an email to Disney Walt World.

    Hi Caty, and welcome to planDisney! 

    Thanks for stopping by with your question. I am more than happy to help! 

    To send a direct email to an awesome Walt Disney World Resort Cast Member, visit this link to the Help Center. There, you may write your direct request, question, or concern. Hopefully, you'll get some pixie dust in your response, Caty. 

    While I've never used this particular Help Center Form, I must say that when I lost a Princess Tiana bag during one of my last trips to my happy place, I filled out the Resort's Lost and Found form electronically. By the time I walked to Guest Services at Magic Kingdom Park, my message was received and someone had found my precious item. 

    Caty, feel free to call Walt Disney World Resort as well. On the "Call Walt Disney World Resort" webpage, there are phone numbers for many entities, such as Disney Resort Hotel Reservations and Dining Reservations. 

    And if you want an even quicker response, I recommend chatting with a Cast Member online or in the My Disney Experience app. Open the app, click on the three horizontal lines in the bottom-right corner, and look for "Chat With Us." This is one of my go-to ways to get the answers I need. 

    AN EXTRA GEM: If you like the interaction you have with the Cast Member (either via email, phone, chat, or in person while you're on property), I definitely recommend leaving them a Cast Compliment. You can do this by going to your My Disney Experience app, clicking on the three lines I mentioned earlier, and selecting "Cast Compliment."

    If you have further questions, please reach out to us here at planDisney as well. Have a magical day, Caty! 

    Magic always, 
    LeAndra 
thumbnail image for LeAndra

Meet the Panelist: LeAndra, Florida

Hey, Mouseketeer! I'm LeAndra, a wife, mom of two, and content creator from beautiful Central Florida. I've lived near The Most Magical Place on Earth for my entire life; so, I like to say that I'm a Guardian of this galaxy! My love of all-things-Disney has also taken me on multiple cross-country road trips to Disneyland Resort and on a few flights over to Disneyland Paris. I am oh-so-grateful to be a part of your world by helping you plan your magical vacations.  Learn More About LeAndra

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