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  • On May 10, 2020
    Andrea from MI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I've seen notices that the "splash zones" of the different resorts are limited to children. Yet my adult sibling is autistic and it's going to be hard to explain to him he can't use something like this. Is it enforced?

    Hello Andrea! You are so kind to think of and advocate on behalf of your brother! The Walt Disney World Resort prides itself on accommodating the needs of Guests requiring special assistance. This includes Guests with Autism. After all, a visit to The Most Magical Place on Earth is meant to be a vacation for the whole family to enjoy together!

    The splash zones located at Disney Resort Hotel pools are typically posted with specific age requirements. I have noticed that lifeguards and resort staff on duty enforce the rules differently depending upon the crowd gathered at the splash zone. If the area is crowded, the guard on duty will typically enforce the age restrictions. If the area isn't too crowded, I've noticed less stringent enforcement.

    Andrea, your situation is unique. Here is what I suggest. I recommend you call Disability Services at (407) 560-2547 or e-mail them at disability.services@disneyparks.com. They should be able to provide you with further information about use of the splash zones at the resort pools. Because you specifically referenced services at Disney Resort Hotels, I've embedded that link right here for you to access at your convenience.

    As you prepare for your travel, also note that each of the four Disney Parks - Magic Kingdom Park, EPCOT, Disney's Animal Kingdom, and Disney's Hollywood Studios have special guides available for Guests with Disabilities. 

    Andrea, I hope the information provided is helpful as you continue to prepare for your vacation! Please visit the Disney Parks Moms Panel again if we can be of further assistance.

    Hakuna Matata!  Jonathan G.
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Meet the Panelist: Jonathan, Pennsylvania

Hi, everyone!  My name is Jonathan.  I am a Disney-adoring husband, dad of three sons, and elementary school principal from Pennsylvania.  If you're visiting planDisney with questions about the Most Magical Place on Earth, then Hakuna Matata because you've come to the right group of people!  I'm happy to use my past Disney-travel experiences and knowledge to help you enjoy every moment of your vacation to the Walt Disney World Resort! Learn More About Jonathan

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