Boardwalk Resort Pool
  • On Mar 14, 2023
    Naima from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I've seen that some guests at Walt Disney World Resorts have "Welcome ----- Family" displayed on the TV as they enter their room. How can I get that for my upcoming reservation?

    Hi Naima and welcome back to planDisney!

    I love the little touches of magic Disney includes on a vacation to Walt Disney World.  Seeing a welcome message personalized with my name on the TV as we walk into our Disney Resort hotel room for the first time gives me little butterflies.  The short answer to your question is that it depends on the TV in your room and if your Resort hotel has been refurbished to include the new interactive Smart TVs.  I am currently staying at Disney's Boardwalk Villas and my TV does not have this capability, however, I was at Disney's Animal Kingdom Lodge a couple of weeks ago and that room did.  If your room has a Smart TV, you will also be able to stream video from your personal devices.  We love this feature because it allows us to play movies for our kids when we have downtime at the hotel.  You'll also find helpful information like park hours, showtimes, resort amenities, weather and useful tips for your stay.

    If you would like to know if your upcoming Disney Resort hotel has this capability, you can use the online chat feature on the Walt Disney World website, submit another question to us here at planDisney and we can investigate for you, or check Google to see if anyone has reported these TVs in the rooms of your Resort hotel.  It does seem like more hotels have these Smart TVs than not, so fingers crossed that you'll be delighted to see a welcome message in just a few months.  

    Please stop back by and visit if you have any additional vacation planning questions.

    Have a magical day!

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Meet the Panelist: Leslie, Florida

I am a stay-at-home mom and wife from Florida who loves to take advantage of every bit of what Walt Disney World has to offer.  From our wedding to birthdays, my family loves to celebrate any occasion at Disney World.  Learn More About Leslie

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