• On May 2, 2022
    Mary from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I seem to have two my Disney experience accounts. I need to delete one and combined them. I have valid tickets on both for July 19th 2022. I just want one account

    Hiya Mary,

    Welcome to planDisney! I’m so glad to hear that you are getting started on your planning journey by using one of the most helpful planning tools, My Disney Experience. I love the ease of having all of my plans and itineraries in one magical little place.

    Merging you two My Disney Experience accounts is pretty straightforward. All you need is a little magic and a little help from a friendly Cast Member. Reach out to a Cast Member in the My Disney Experience and MagicBands Helpline at 407-939-4357, and they will help you consolidate your two accounts into one. Now, just a little tip. With so much magic being made by Cast Members lately, the hold times to speak to them have been longer than average. Unless you are like me and love listening and dancing to hold music, I recommend calling either early in the morning when they first start their day or later in the evening before they turn back into pumpkins. I’ve found that generally, the wait times are much shorter.

    Once you can get your accounts merged, you will be on your way to planning your Walt Disney World Resort Vacation. Don’t forget that 60 days before your trip date, you can begin making your advanced dining and Enchanting Extras reservations at 5:45 am EST. In my opinion, that is when the fun begins! The right table service and Enchanting Extra reservations can transform your vacation from magical to EARidescent! If you need any recommendations, please come back and see us.

    Happy Planning, Mary,

    Ashley F.
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Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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