Tiana and little girl at DLR
  • On Dec 15, 2023
    Farida from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a season pass keys I want to renew and it’s not letting me

    Hello, Farida!

    Welcome to planDisney! I hope you have loved being a Magic Key holder during the Disney100 Celebration, there has been a lot to enjoy at the parks this year. Hard to believe that 2024 is almost here! I'm sorry you're having some technical difficulties renewing your pass, but I'll do my best to guide you through the process.

    You can renew your Magic Key starting 30 days before it expires, but you must complete your renewal before the expiration date. I recommend renewing your Magic Key using the Disneyland website by following these steps:

    1. Go to the Disneyland website and click on the "Magic Key" tab in the menu across the top of the page.
    2. On the new page, scroll down to find the headline that says "What's Next" almost at the bottom of the page. Here you should hopefully see a link that says "Renew Magic Key Passes" that you can click.
    3. At this point you'll log into your Disney account and the renewal page will open where you can select your pass and choose the monthly payment option if you're a California resident. Then just complete your purchase!
    If you can't find the "Renew Magic Key Passes" link on the website then you should try calling the "Magic Key Holders" phone number for help from a Cast Member. That phone line is a great, exclusive resource for guests who have Magic Key passes!

    There is a lot to look forward to in the parks next year, including a new attraction at Disneyland Park! I cannot wait to float through Tiana's Bayou Adventure and enjoy the music and colors of that magical story. We also know that my all-time favorite nighttime spectacular will be returning to Disneyland Park later this year...Fantasmic! 

    With all that excitement on the way, I hope you'll be able to renew your Magic Key and keep enjoying the parks, Farida! 

    Keep moving forward!

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Meet the Panelist: Amanda, Utah

Hi! I'm Amanda—a pixie-sized wife, mom, engineer, content strategist, and Disneyland Resort specialist! I fell in love with science as a kid at Disneyland Park, learning about physics while I waited to ride Space Mountain. I love how Disney combines art, words, science, and music to create incredible experiences. Solving challenging problems is one of my favorite things, I'm so excited to help you design the perfect strategy for a magical day! Learn More About Amanda

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