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  • On Mar 10, 2023
    Brooke from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have scoliosis but surgery was not needed for it. Although it hurts when I stand for long periods of time. Am I eligible to get a GAC?

    Hi Brooke,

    It is good to see you here at planDisney! Following Walt Disney’s vision to create welcoming places for all Guests, Walt Disney World Resort offers a variety of special services for Guests. I’m excited that you will be making memories soon and hope that your vacation will be one that makes you feel right at home.

    Disability Access Service (DAS) helps Guests, who find waiting in conventional queues a challenge due to a medical condition, to have a more magical vacation. Each Guest’s situation is unique so determining if DAS is the best accommodation is handled on a case-by-case basis. To determine if you qualify for DAS prior to your vacation, I suggest that you pre-register for a live video chat with a Cast Member. You can do this as early as 30 days but at least 2 days prior to your park visit on the Walt Disney World website. 

    To pre-register for a live chat, simply go to the Registering for Disability Access Service page. Be sure to read the information as you scroll down the page to find “Ready to Chat with a Cast Member?” You will need to read and agree to the Terms and Conditions by selecting the blue Terms and Conditions button. Once you have completed that step, you will return to the previous page and will see that the “Request Live Video Chat” button will now be blue. Just click there and you will enter the queue for the chat with a Cast Member.

    If DAS is right for your situation, you will be offered the opportunity to make DAS Advance selections before your visit, which is super convenient. You must make advance selections at least 2 days prior to the day you plan to be in the park to redeem them. During the video chat, the Cast Member will help you make these plans. You may make more plans on the day of your visit in the My Disney Experience mobile app, so be sure to download the app prior to registering for the chat.

    Brooke, if it's determined that DAS isn’t right for your situation, please write back to me and I’ll be happy to help you with other ideas to help make the most of your vacation! 

    Remember, you are the magic,
    Shannon
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Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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