Disneyland Sleeping Beauties Castle 60th; sunrise; front of castle
  • On Sep 1, 2023
    Joaquin from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! I scheduled reservations in advance but two ticket holders are unable to attend due to a loss in the family. Am I able to change guests while keeping same reservations in place?

    Hi Joaquin! Welcome to planDisney! Thanks so much for stopping by to ask us your planning question. 

    I'm so sorry to hear that some of your travel party has lost a loved one and won't be able to join you. You can keep your Theme Park Reservations in place and allow others to use the Theme Park Tickets. A name change doesn't need to occur, because the ticket will be assigned to the person scanning it when they enter the theme park. A Cast Member might also take a photo of each person right after they scan their Theme Park Ticket for verification purposes if it's a Theme Park Ticket with the Park Hopper option or for reentry purposes.

    I recommend having each person in your travel party have access to their Theme Park Ticket to make entry easier. This can be done by sending screenshots to those in your travel party who are joining you. For anyone who purchased their own Theme Park Tickets, the Disneyland Mobile App is a great way to access their tickets. You can also check out the offerings for Halloween Time at the Disneyland Resort. The spooky fun just started this weekend, and there's so much to see and do!

    I'm wishing you a magical vacation at The Happiest Place on Earth, and I hope you have so much fun! Please stop by planDisney the next time you want to plan another visit. We would love to help!

    See ya real soon!
    Smiles,
    Lisa
thumbnail image for Lisa

Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at six years old. I'm lucky to be an annual Passholder at both Disneyland and Walt Disney World and I love visiting my laughing places as often as possible! I’m so excited to help you plan special memories at The Happiest Place on Earth and The Most Magical Place on Earth! Learn More About Lisa

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