Woman in wheelchair with man
  • On Jan 31, 2022
    Paul from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We were scheduled to go to Disney World back in May of 2020. We had bought tickets. But never got to use them. How do I go about getting credit toward new tickets for this October?

    Howdy Paul! Welcome to planDisney!

    Oh, Paul, I'm so sorry to hear your Walt Disney World Resort vacation plans had to be postponed in 2020. I'm sure that must have been so disappointing! However, I find it's always helpful to look out for the silver lining in situations like these! In this case, it looks like you will finally be taking your vacation in October of 2022, which is perfect timing to take off on an intergalactic adventure on Guardians of the Galaxy: Cosmic Rewind, set to open in Summer 2022! I simply cannot wait for this new attraction, which will be one of the longest indoor coasters in the world! From the sneak peeks we have seen so far, this is sure to be a wild ride! While no official opening date has been announced, it's safe to assume you will be able to take off to the planet Xandar with the Guardians crew in October!

    So, let's talk about those tickets! While your unused theme park tickets have expired, their value remains valid under your account and can be used toward a future ticket purchase. To apply the value of this ticket, you will need to call the Existing Tickets team at (407) 934-7639. One of the many fabulous Cast Members on this team will be happy to help you with this.

    Now, since a theme park reservation is required to enter the parks, I recommend checking the Theme Park Reservation Calendar to ensure availability on your dates before you go ahead and purchase your ticket. I would hate for you to purchase your tickets and not be able to visit your preferred parks!

    Paul, I hope this has been helpful to you! I hope you stop by again with any questions you have as you continue to plan your Walt Disney World Resort vacation.

    Until next time,
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Meet the Panelist: Diana, New York

Hiya! I'm Diana from New York, and I'm so excited to help you plan your next Walt Disney World Resort vacation! Whether you're planning your first trip or just visiting "For the First Time in Forever," with all that Walt Disney World has to offer, it's easy to feel like you're headed "Into the Unknown." Just remember, "You've Got a Friend in Me!" So, let me be a "Part of Your World" to lend a helping hand as you plan your most magical Walt Disney World vacation! Learn More About Diana

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