• On May 25, 2020
    Heather from MI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I scheduled my Disney trip with a Disney planner. We go in October 2020. We purchased the memory maker with 4 day park passes. I want to know when using MyDisney App where do u see that I purchased memory maker? It shows my park tickets, resort That’s it.

    Welcome to Disney Parks Moms Panel, Heather!

    You must be so excited for your upcoming trip to Walt Disney World

    Your purchase of Memory Maker, A Disney PhotoPass Product was a wise choice, as you'll want to capture all of the magical moments for your future enjoyment. Well done!

    You should have a confirmation email for your purchase, so that should ease your mind regarding having finalized that purchase. Once you arrive in The Most Magical Place on Earth and begin to use Disney PhotoPass Service, you'll see your photos in your My Disney Experience mobile app. Open the app, then hit the hamburger icon on the bottom right corner (three horizontal lines on top of one another). There, you'll see the Photos option; click that. In addition to photos you've had taken throughout the parks, you may see some gorgeous complimentary photos as well, including desktop wallpaper and mobile phone wallpaper. (My favorite right now is the complimentary mobile wallpaper photo of the sun rising right behind The Tree of Life in Disney's Animal Kingdom Theme Park. So beautiful!)

    Be sure to ask your Walt Disney World PhotoPass Photographer about Magic Shots, another wonderful way to add smiles to your memory book. For more information, take a look at the article "Enjoy New Disney PhotoPass Experiences at Walt Disney World Resort" on Disney Parks Blog. That is SURE to get you even more excited for your upcoming visit!

    As you plan that trip, Heather, be sure to send us more questions as you think of them. We love to help!


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Meet the Panelist: Andrea, Pennsylvania

I am a teacher, wife and mom who has been a member of the Disney Vacation Club since 2003. I love discovering a new favorite DVC resort, fantastic restaurant or hidden gem onboard a Disney ship! I'm a micro-planner who can help you capture your own magic! Learn More About Andrea

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