Walking on The Beach
  • On Mar 22, 2022
    Bruce from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are scheduled for a Bahamian cruise in Nov 2022. And we have to move it to mid Dec. Can I move that without help from the call center? The wait times are more than I can handle. Thanks in advance for your guidance.

    Hello there, Bruce. Welcome to planDisney where my pals and I are always happy to help. 

    I'm glad that you sailed our way and I wish that I had better news for you. In order to change your reservation to a new sailing, you do need to call Disney Cruise Line directly. I can commiserate with you over the current hold times. Due to a recent update to the website, the wait times have been longer than normal. I was able to connect with a Guest Service agent yesterday and while I was on hold for longer than usual, the actual wait time was much lower than the original estimated wait time. I hope that you find that to be the case as well.

    Once you are squared away with your new cruise dates, you can look forward to a Very Merrytime cruise in December! My family absolutely adores celebrating the holidays onboard the Disney Cruise Line. With the halls decked in seasonal fashion, holiday-themed activities, and enchanting entertainment, I hope that your sailing crew unwraps a whole lot of fun on your upcoming vacation. If you see gingerbread cookie decorating being offered during your voyage, I recommend it! You can view the activities scheduled during your sailing once you step onboard via the Disney Cruise Line Navigator app

    Please sail back to us at planDisney if we can be of further assistance. It's a pleasure to have the opportunity to help. 

    Have a magical cruise, 


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Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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