Avengers Campus featuring Thor
  • On Sep 4, 2026
    Mariann from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I scanned 3 tickets into my app but forgot to change the name to my sons name on one of the tickets. How can I change the name?

    Hey there Mariann,

    Welcome to planDisney and thanks so much for your question! It looks like your visit to the Disneyland Resort is coming up in just a few weeks - how exciting! 

    The good news is that you don't need to stress too much about the name on the ticket! When it comes to entering the parks, the name assigned to a ticket in the Disneyland app is really just for your own organizational purposes. When the tickets are first used to enter a park, a Cast Member will scan the ticket and take a photo of the person using it, and that's what gets associated with the ticket going forward.

    That said, if you'd like to update the name to keep things organized on your end, you can call a Cast Member at the Tickets line who should be able to help! Just keep in mind that if these are special offer tickets then there may be more details that would apply to their use - the Cast Member at the Tickets line can you let you know more about that if it applies to your situation.

    One thing I'll add: if your group might be splitting up at any point during your visit, make sure your son has his ticket accessible on his own phone, whether that's through the Disneyland app or a screenshot you text him. That way he can get into the park independently if needed.

    Thanks again for your question, Mariann! Your son is going to have a fantastic time.

    Have a Magical Day,
    Greg
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two young kiddos, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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