• On Sep 16, 2021
    Shalimar from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    says my tickets have reached its reservation limit. i understand it has to do with the park being booked already. however what is it that i need to book since i cant get passed the booking stage on the app. very confused

    Hello, Shalimar, and welcome to planDisney! 

    The good news, it sounds like you may have already scheduled your theme park reservations. The message you are receiving sounds like you can no longer schedule reservations because you’ve already scheduled the maximum allowed for your ticket type. One way to check to see if you do have your reservations schedule, for the correct dates, is by simply opening the Disneyland mobile app.

    I recommend opening up your app and checking to see if anything is listed there before selecting the “Make a Park Reservation” button. On the home screen of the mobile app is where you should see your theme park reservations listed. You will see them listed just below your name. As long as you see your reservations there, you are good to go there’s nothing more you need to worry about. 

    Shalimar, I hope this helps access your reservations, or change them if you need to. If you are still having difficulty, I recommend calling the Disneyland Resort. A Cast Member there will be more than happy to assist you with accessing your tickets and helping you schedule your reservations. 

    Have a fun visit and please be sure to let us know if there’s anything else we can help with!

    -Shantel
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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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