Fireworks at Magic Kingdom
  • On Mar 31, 2022
    Jennifer from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When it says “plans managed by” what features are managed by the person? We are going with friends and they made the reservation but now my small children are “managed” by her. What does that mean?

    Hi Jennifer, welcome to planDisney!

    I enjoyed Walt Disney World Resort vacations as a child and young adult, but I experience Disney magic in a whole new way when I visit with my children. I recommend keeping your eyes on your children the first time they lay eyes on Cinderella Castle. Seeing the magic through their eyes will make your heart burst with Disney Enchantment-like fireworks. 

    The first time a vacation reservation (resort reservation, ticket purchase, vacation package, etc) is linked to an individual in My Disney Experience, the default for those without a My Disney Experience account is to enter that person's name and age as a new Guest. This creates a profile that is managed by the person who added the name. Since children under 13 are unable to have My Disney Experience accounts, their profiles must be managed by an adult.

    As long as you and your children are connected as Family and Friends in My Disney Experience, you can link vacation entitlements to them, make and cancel their theme park reservations, include them in dining reservations, and purchase and book Lightning Lane attractions for them. There is an extra step required when it comes to creating MagicMobile passes for your children. Only the person that manages their plans can download their MagicMobile passes, which is one of the methods of theme park entry. That pass can then be shared with you, though the sharing occurs through the smartphone, not the My Disney Experience mobile app. The person managing their profiles is also the only person who can change their Guest profile pictures and manage their MagicBands and cards in My Disney Experience. In this case, managing means viewing any MagicBands or cards linked to them as well as having the ability to deactivate/activate them. 

    I was asking a Cast Member your very same questions a few months ago when I inquired about what it meant for my husband to be managing our children's plans. Even though it wasn't a necessity, I decided I wanted our children to be managed under my account and a helpful Cast Member was able to make the change via the online chat feature of the Walt Disney World Resort website. If you decide you'd like to make the switch, as well, you can connect with a Cast Member between the hours of 7:00 a.m. and 11:00 p.m. by clicking the Chat icon on the right of the Help Center webpage. If all Cast Members are busy helping other Guests, I have the most luck going about my other online business while keeping a tab open on the Walt Disney World Resort homepage. An alert sounds when an invitation to chat appears. You must provide the Cast Member with the account information for your account as well as the account information of the person who currently manages your children's plans.

    I hope this information helps explain some of the nuances of My Disney Experience accounts. Please don't hesitate to reach out with any follow-up questions.

    Plan magic; planDisney.

thumbnail image for Jennifer

Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

Related Video

  • thumbnail image for Tips for Families With Preschoolers

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.