Hello, Melissa,
I’m sorry you have been having issues with obtaining
theme park reservations. I hope that
Experiment 626 (A.K.A. Stitch) hasn’t been causing trouble again. It may be helpful to submit an
email inquiry or initiate a chat with a Cast Member in the
Disneyland app.
In the meantime, perhaps there are a few tricks we can try. Sometimes, I’ve found that technical issues with my web browser get in the way. When that happens, I can sometimes reset my phone or clear the cached website data to get things back in working order.
After clearing things up, the first place I would check is on the “
My Theme Park Reservations” page. If you see any reservations listed there, make sure the number of reservations is less than the total number allowed by your theme park admission type. If the listed reservations happen to be the maximum allowed, you may cancel an existing reservation to get ready to make a new reservation for a different day and/or a different theme park in its place.
Disneyland Resort Magic Key holders with a Dream Key or Believe Key may have up to six future theme park reservations for dates within the next 90 days. The Enchant Key pass may have up to four theme park reservations and the Imagine Key pass may have up to two at a time. Theme park reservations with a Magic Key pass are subject to availability as indicated by the
Magic Key Access Calendar. Guests who have purchased the
Southern California Resident Weekday Ticket Offer may make and use up to three theme park reservations from January 3, 2022, through May 26, 2022. Southern California Resident tickets are subject to the same
availability as standard theme park tickets. Standard theme park tickets may have anywhere from one to five theme park reservations, depending on the number of days purchased with the tickets.
I hope that gives a few useful ideas for things to try to get your theme park reservations sorted out, Melissa. Should you be interested in any more tips and recommendations, please don’t hesitate to visit us here at planDisney again.
~Tony