• On Mar 6, 2022
    Tamara from West Midlands Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    The savis lightsaber workshop and droid depot will not load for me to make booking. It either comes up with Stitch or access denied. Why is this? How can I book?

    Bright suns, Tamara!

    Thank you for sending us your transmission, and welcome to planDisney, the most magical place in the galaxy! As a fellow Star Wars lover, I am so excited for you to come to visit Batuu and experience Star Wars: Galaxy's Edge. Unfortunately, it seems that First Order stormtroopers have infiltrated the planet and now roam the streets of Batuu. To make sure you and your fellow recruits will make it safely to our secret base, let's see how we can get you some lightsabers for your trip.

    There are two ways that you should be able to book your reservation at Savi's Workshop - Handbuilt Lightsabers and Droid Depot. First, you should be able to make a reservation on your desktop by logging into your My Disney Experience account and checking their availabilities online. Using a different browser, or trying and making the reservation on a different device such as your smartphone are common techniques that can help solve technical difficulties. However, if you are still experiencing issues with this transmission, the website is, thankfully, not your only hope. Indeed, you may also have your droid send a transmission to a Cast Member by calling 0800 16 90 749 (UK). The force is strong with Cast Members, and I know that they will be able to help you fight off these First Order spies!  

    Now, Tamara, while I do not know how long you will be visiting the beautiful planet of Batuu, I hope you will be there to celebrate their national holiday on May 4th, 2022. Indeed, the citizens of Batuu will often celebrate this special day in various ways. First, droid races are a popular activity on this holiday, and you might get to enter your brand new droid against other fellow Batuu visitors! Second, you must treat yourself to a cold glass of blue or green milk and grab a bite at Docking Bay 7 Food and Cargo. I always make sure to fuel up before my return to Earth! Lastly, end the night by joining other Batuu visitors and citizens in celebrating the force by shining your lightsaber in front of the Millenium Falcon. This celebration has spanned many years, and the lightsaber ceremony is a unique and touching experience you will not want to miss.

    I hope this was helpful, Tamara, and that you and your recruits have the best day ever on your upcoming trip to Batuu. If you have any other questions in the time leading up to your visit, or if you receive any suspect transmissions from stormtroopers, please don't hesitate to reach out. We are always happy to help fellow resistance members!

    Have a magical day, and remember to ignite the spark,

    Ariane
thumbnail image for Ariane

Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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