Special Needs Family with Mirabel; girl in costume; Encanto
  • On Sep 18, 2023
    Colleen from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I saved the wrong name on a ticket. Does is matter?

    Hiya, Colleen! Welcome to planDisney. We're glad you stopped by!

    It sounds like you're making plans to visit the Disneyland Resort in early January! Colleen, I can't think of a better way to kick off the new year. There are so many magical memories just waiting to be made! And I'm very happy to share some good news with you – it's okay if an unused theme park ticket doesn't have the correct name attached to it. When you get ready to scan through the entry at either Disneyland Park or Disney California Adventure Park, a Cast Member will take a picture of the Guest using that ticket. Then, the ticket will automatically be assigned to the person using it. Hooray!

    Before you arrive, take a little time to download and explore the Disneyland mobile app! You'll be able to check wait times for attractions, access Disney Genie and Disney Genie+ services, and (my favorite!) mobile order food at select locations. This is the best way to minimize waits and maximize the fun!

    If you have any other questions, I hope you visit us again! After all – you've got a friend in me.

    See ya real soon,
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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