Disney's Magical Express
  • On Apr 24, 2021
    Loni from TX Asked

    Hi there, I sat on hold for over an hour last week to get magical express reservations. They said it would show up on my plans and I’m still not seeing them.

    Hi Loni!

    Thanks for stopping by planDisney - I'm happy to help.

    Guests traveling to Walt Disney World Resort through the end of 2021 are able to take advantage of complimentary motorcoach transportation to their Disney Resorts Collection hotel when flying into Orlando International Airport (MCO). Guests using Disney's Magical Express service are able to start their vacation the moment they step off the plane. After a quick visit to Baggage Claim to retrieve your luggage, you'll check in at the Magical Express desk and soon be whisked away to your resort hotel. Disney's Magical Express service is located in the Ground Transportation Area in Terminal B, Level 1. Once you board the bus, sit back and relax - the magic has begun!

    I'm sorry you had such a long wait to speak to a Cast Member last week to reserve your Magical Express transportation. With lots of Guests finalizing their summer plans, Walt Disney World Resort is experiencing high call volumes and longer than normal wait times. 

    Your confirmation letter for Disney's Magical Express service will be mailed to you, if you've made your reservation outside of ten days prior to your arrival. If you have a Magical Express reservation, but do not receive the confirmation letter before your trip, no need to worry. You will just need to present your MagicBand, Disney MagicMobile pass, or government-issued photo identification to a Cast Member at the Magical Express check-in desk and they will assist you.  Magical Express reservations will not appear in the My Plans section of your My Disney Experience account. (Note: When it comes time for your Disney's Magical Express departure, make sure to have your Transportation Notice in hand, as the driver will collect them prior to boarding. Your Transportation Notice should be delivered to your resort hotel room the night before departure.)

    I hope this helps, and you're soon on your way to a pixie-dusted Walt Disney World Resort vacation!
    Diane W. 
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Meet the Panelist: Diane, Alabama

"Dream It! Plan It! Do It!" – that's my motto! If you've always dreamed of a magical visit to Walt Disney World Resort, or sailing away with Captain Mickey on a Disney Cruise, I'd love to help you plan and make the most of your vacation. My favorite getaway is a Land and Sea adventure - from Cinderella Castle to sand castles! Learn More About Diane

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