Overview shot of ship and sea
  • On May 20, 2022
    Jennifer from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. We are sailing on June 3. 1. It says that our online check in is still pending. Is that normal?

    Hello and a warm welcome to planDisney, Jennifer, we thank you for your question!

    Jennifer, how excited you must be about your upcoming sailing with Disney Cruise Line, and I fully understand how you must feel with the message pending surrounding your Online Check-In. Things like this always tweak me as I like everything to be streamlined and all set too. This could be a simple matter of an incorrect upload or even a glitch with the Safe Passage website, so my best advice would be to ensure you take all necessary documents with you to the Port to present at check-in. I have heard of many Guests that this has happened to, rest assured. If you would like further clarification, please contact Disney Cruise Line at your earliest convenience, Jennifer. Hopefully, all will clear and you'll be on your way to your magical adventure in no time!

    Now is also the time to look over Disney Cruise Line's Professional Photography services, arrange for any Onboard Gifts and of course, continue to refer to Disney Cruise Line's - Know Before You Go resource as it updates regularly.

    Download the Disney Cruise Line Navigator App to manage your plans before and during your sailing - I personally love referring to the daily schedule of events and activities and enjoy the convenience of the Onboard Chat feature which keeps me connected with my family.

    Jennifer, I hope that all works out with your Online Check-In and I wish you a most magical voyage! Feel free to stop by and ask any other related questions for some great first-hand tips and advice, we would be honored to be of further assistance!


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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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