• On Feb 2, 2020
    Kristin from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am running star wars 1/2 in April. My husband was planning on taking my son and family the international gateway guest relations during my race to get my son's DAS. Can he take one of my bands to get scanned or do I have to physically be there?

    Hi, Kristin!  It's always a pleasure to help a fellow Pennsylvanian here at the Disney Parks Moms Panel.

    Like you, I am also the parent of a child with special needs.  My son has autism, and when we visit the Walt Disney World theme parks, we also use Disability Access Service (DAS).  In my experience, whenever we have visited Guest Relations to set up Disability Access Service for my son, everyone in our party needed to be present to have their MagicBand scanned to be associated with the Disability Access Service account.  I would think that it would be at the Cast Member's discretion as to if he or she would be willing to scan your MagicBand to add you to the Disability Access Service account without you actually being present.

    I would hate for the rest of your family to make a special trip to Guest Relations and be unable to set up Disability Access Service, so I would recommend waiting until you can accompany your family.  Registering for Disability Access Service is a simple process that can typically be completed quickly, so hopefully, it won't be too much of an inconvenience to wait until your entire family can visit Guest Relations together.

    As you are getting ready for your trip, you might want to check out this Guide for Guests with Cognitive Disabilities.  It has some great tips for visiting the Walt Disney World Resort with someone who has special needs.

    Wishing you miles of magic for your runDisney race and a wonderful Walt Disney World Resort vacation!
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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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