• On Oct 2, 2017
    Courtney from Maui Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What are the rules for people in wheelchairs standing in line? I heard we need to go to city hall and get a special pass.

    Hi Courtney,
    Thanks for visiting the Disney Parks Moms Panel!
    The Disneyland Resort certainly offers services for guests with mobility disabilities.
    These include wheelchair accessible attractions as well as rides with Transfer Access Vehicles, which are basically unique vehicles designed to assist Guests with disabilities transfer from their wheelchair to the ride.
    A full list of attractions and services for guests with mobility disabilities can be found on the Disneyland website.
    Guests whose disability is based on the necessity to use a wheelchair can either wait in the standard queue or receive a return time at the attraction.
    If the guest's disability prevents them from waiting in a conventional line, you can stop by City Hall located near the Disneyland Entrance, along Main Street, U.S.A. and see about obtaining a Disability Access Service (DAS) Card.
    A DAS Card allows guests unable to wait in line the option of returning at a later time comparable to the wait time.
    For more information, you can download and print this handy guide.
    I hope this helps!
    Have a Magical Time!
    -Anabel M.
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Meet the Panelist: Anabel, California

I'm a bilingual, Disney-loving happy wife & proud mommy of Benny & Toby (Woody & Buzz). I've always loved Disneyland. Each trip to this magical place makes me "curiouser and curiouser." I'm proud to serve as a planDisney panelist and look forward to helping with your Disneyland Resort questions. My best advice? Buy the mouse ears, eat the churro, sing out loud and forget about your worries and your strife while at the “happiest place on Earth” Learn More About Anabel

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