Millenium Falcon Night; Galaxies Edge; Hollywood Studios
  • On Apr 4, 2024
    Daniel from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, i have a R-series from the droid store at hollywood studios. But the thing is, one of the wheels stopped functioning and now my droid can only go in circles. Can you please tell me how to fix it? got the droid years ago so im wondering what you can do

    Bright Suns, Daniel! Welcome to planDisney! I understand how important your R-Series Astromech Unit is to you, and I'm here to assist you with its repair. As a fellow fan of these droids, I share your passion and I'm committed to helping you get your sidekick back in action.

    If you're planning to travel to Batuu and the Black Spire Outpost soon, the Droid Depot is your best option. They can quickly assess and repair your unit in person, and you can conveniently purchase any necessary spare parts at their renowned establishment. 

    Alternatively, you can contact Merchandise Guest Services by calling 1-877-560-6477 from 9 a.m. to 5 p.m. EST, Monday through Friday. You can also email them at Just make sure you give them as much info as possible about your unit, including its original assembly date and the issue you're facing. They'll go above and beyond to help you get your droid back to tip-top shape!

    Daniel, I hope this helps get your R-Series ready to join the Resistance once again! We need all the help we can get here in this corner of the galaxy, so we're thrilled to have you and your trusty friend on board! If you have any more questions, please don't hesitate to reach out to us again.
    Till the Spire!
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Meet the Panelist: Nilson, Ontario

Hello from Canada's capital, Ottawa! I'm a devoted husband and a proud father of two energetic boys originally hailing from vibrant Sao Paulo, Brazil. When I'm not working as a marketing director or training to get my pilot's license, I'm deep in plans for our next magical escapade to the Walt Disney World Resort. Learn More About Nilson

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