Hi Miranda!
The preferred rooms at
Port Orleans Riverside in buildings 14 and 15 are closest to the main bus stop (the South Depot). Preferred rooms are located in the Alligator Bayou section buildings 14,15,18 and 27. They're the closest to the Sassagoula Steamboat Company (main lobby and
Riverside Mill Food Court) and the main bus stop, in order to guarantee a room in these sections you will need to select a "preferred room" when making your reservation as these rooms do cost an extra $25 to $30 a night premium. I've stayed in rooms 1405 and 1406, these were both first floor rooms and extremely close to both the food court and the main bus stop. When making your reservation I would suggest letting a cast member know that your husband has a bad back and needs to be closest to the main bus stop, preferably in building 14 or 15. While they cannot guarantee which building or room you will be staying, they will do everything they can to meet your requests.
Port Orleans Riverside also has three additional bus stops the West Depot, North Depot and East Depot servicing other parts of the resort. This is especially handy if you are not looking to pay a premium charge for room location, the buses will pick up from the South Depot (main bus stop), West Depot, North Depot and East Depot in that order. Most rooms are a short walk to any of the bus stops, but just be aware that the buses at the latter stops can become pretty full occasionally leaving standing room only. I hope this helps and please visit us again if you have anymore questions!
Best Wishes!!
Mandy