• On Jan 31, 2018
    Courtney from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Can you still make room requests when staying at a WDW resort hotel? If so, how? I'm staying on property but I wasn't given an option to make requests like I did in the past when making a reservation.

    Hi, there!

     Courtney, I'm so excited to see you have a visit to the Walt Disney World Resort planned. I'm especially glad to hear you're staying at a Resort hotel! Guests of Walt Disney World Resort hotels enjoy lots of magical benefits, like Extra Magic Hours and early access to FastPass+ planning.

     I'm happy to tell you that you can still make room requests for your stay at a Walt Disney World Resort hotel! There are a few ways you can make your requests. 

     Up to 60 days prior to your arrival, you can make room requests during the online check-in process. Click on "My Reservations and Tickets" from the My Disney Experience menu on the Walt Disney World Resort website. There, you can begin the online check-in process and select up to two room requests for your upcoming stay. You can also complete the check-in process on the My Disney Experience app on your smartphone or tablet. I always select "Ground Floor" if it's listed as a request option; it's a super convenient location with our double stroller! 

     If you are unable to locate the room request section online, or if you'd just prefer the assurance of speaking to someone, call (407) 939-1936. A friendly Cast Member will be happy to note your room requests on your reservation! 

     Courtney, so many exciting things are happening at the Walt Disney World Resort this summer! I know you'll have an "incredible" visit. 

     Thanks for stopping by the Disney Parks Moms Panel. Please visit us again soon with any new questions you may have!


thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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