Father and son walking through BOG
  • On Feb 19, 2021
    Stella from NC Asked

    Robyn, Our park hoppers came from Ft. Bragg, plastic w/stars&stripes Mickey ears. There are 13 digit numbers at bottom left & grey tape with wavy line through it. Do I scratch off for the completed # to link to MDE?

    Hi Stella! Welcome back to planDisney.

    Thank you for sending your question to me. As one of the military moms on the panel, I’d like to thank you for your family’s service to our country. I know just how important together time is for our military families, and I’m excited that you’re planning a visit to the Walt Disney World Resort later this year.

    Stella, I’m glad to hear you’ve already purchased your Military Salute theme park tickets and have the plastic cards. There are a few different types of cards, but the process for linking them is the same. You’ll log in to your My Disney Experience account, select “Tickets and Passes” and then “Link Tickets and Passes.” On the next screen, if using the app, you’ll have the option to either scan the barcode on the ticket, or if your ticket media doesn’t have one (or it doesn’t work), you can enter the ID number. It sounds like you have the type of ticket that has a 17-digit number with a scratch-off portion, so you’ll go ahead and scratch the covered portion and enter the full number. If you click the “Where is the ID number” link on the screen where you add the ID code, you’ll see images of the different types of ticket cards for reference.

    When linking tickets, I always use a permanent marker to write the name or initials of each person in my party on the card to which I linked them. That makes it a little faster when you activate the cards upon arrival at Walt Disney World. You’ll need to stop by Guest Relations and show your military ID so the Cast Members can activate the military tickets, so be sure to set aside time to do that before entering your first theme park. 

    If you encounter any trouble linking your tickets in My Disney Experience, please call the technical assistance Cast Members at (407) 939-4357. Sometimes the military tickets are a little tricky, and the Cast Members have been a huge help to me in past visits.

    Once you’ve linked your tickets to each member of your party, you are ready to make your Disney Park Pass reservations for each day of your visit. I recommend doing those as soon as you link your tickets as some days are already filling up this autumn due to Walt Disney World’s 50th anniversary celebration

    You’ll be visiting at a fantastic time, with The World’s Most Magical Celebration underway! As you count down to your visit, be sure to read the Disney Parks Blog for the latest news and updates about health and safety measures as well as exciting news about new attractions, experiences, and must-try treats. We’re always here at planDisney to help you plan your visit, so please come back and see us if you have more questions. It’s always a pleasure to help a fellow military family plan their together time.

    Wishing you a magical vacation,
    Robyn
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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