• On Jun 22, 2018
    Dawn from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Do both riders need a fast pass to use rider switch if the first rider has a booked fast pass? I had a cast member tell me no but I am nervous and don’t want anyone to miss out on the ride

    Hi, Dawn! There have been a few changes to the Rider Switch Service recently. Previously, families checked in with Cast Members at the entrance to height-restricted attractions to receive a paper Rider Switch pass. The first party would ride, either through the stand-by or FastPass+ queue, while the other party waited with the little ones who did not quite measure up yet. Then, the second party could enter the FastPass+ queue with the Rider Switch pass.

    As Walt Disney once said, "We keep moving forward, opening up new doors and doing new things..." Among other fantastic new innovations like the Play Disney Parks app, Rider Switch has now gone digital and can be used right within your My Disney Experience app. The way this great system for families works is that the entire party needs to be present at the attraction to receive the Rider Switch. Those who will be in the second rider party will have their MagicBands or theme park tickets scanned to have the Rider Switch pass added to their account. The return time they will be given will reflect the attraction's current wait time minus 10 minutes, and there will be a one hour window of use. So, if you arrive at 10:00 a.m. and the current wait is 40 minutes, then your Rider Switch will show that the second party may return to experience the attraction between 10:30 a.m. and 11:30 a.m. The Rider Switch will show up in the FastPass+ section of your My Disney Experience account for easy reference. When the second party returns to ride, they will be able to use the FastPass+ queue.

    Please note that, at this time, guests can only have one Rider Switch stored in their My Disney Experience account at a time. That pass must be used before they can receive another. I hope this information helps you plan your pixie-dusted adventures!

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Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

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