Mom And Son Giraffe
  • On Dec 19, 2011
    Lisa from GA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We would like to ride the Characters in Flight hot air balloon at Downtown Disney. Since flights are dependent upon weather conditions, is there a direct number to call to make a reservation or to inquire if they are flying at a particular time?

    Welcome Back Lisa!

    I am a big fan of Characters-in-Flight at Downtown Disney and consider myself a frequent flyer. 

    This is a great question and one I wish I had personally known the answer to a couple of years ago when I was at Downtown Disney with one of my friends.  We both wanted to do Characters in Flight but it was very windy.  They told us to check back so we ate and came back. They still weren't flying so we went shopping and came back without success. We walked a lot and knowing a number to contact them would have been a lot easier.

    The direct number to the ticket window next to the loading platform at Characters in Flight is 407-938-9433. They have a pilot there who watches their Doppler Radar.  If they aren't flying at the moment, they can give you a prediction of if and when they will be flying that day. If you are a part of the twitterverse, you can follow Characters in Flight @DisneyBalloon. They sometimes tweet updates but their direct number is likely your best bet.

    Tickets are not sold in advanced but may be purchased at the attraction's ticket window. They don't sell advanced tickets because as you said, weather is a huge factor in determining whether or not this attraction will be operating. Weather conditions also determine the number of Guests who may board the gondola on any given flight. I think there are too many variables to sell advanced tickets.

    Weather permitting, the hours of operation are every day from 10 a.m. to midnight.

    Please feel free to visit with any other questions. Its our pleasure to assist you!

    Wishing you minnie magical memories :-)
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Meet the Panelist: Allison, Georgia

I'm a Disney-fanatic! I made my first trip to Disney World the year it opened and have grown up crazy for all things Disney. As the Mom of a son with Cerebral Palsy, I love providing recommendations for families traveling with a special needs member. Learn More About Allison

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