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  • On Jan 17, 2013
    Amy Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am reviewing my existing hotel reservation, and no where on the reservation is there a button to click that states "make a payment". I can't even find how much has been paid, and how much is still owed. Please help. Thanks

    Hello, Amy!  Welcome to the Moms Panel!

    It sounds like you know where to go and are following these steps:  Log In, My Disney Experience and My Reservations.  At this time, the website is undergoing some enhancements which may be causing some functions to be unavailable at this time.  The Disney Help Center is on the matter and may have fixed the issue by the time you read this.  Until then, you are more than welcome to call (407)939-6244 and a Cast Member will be more than happy to assist you with making a payment.  

    Thank you so much for visiting the Moms Panel.  Please join us again should any new questions or concerns pop-up.  We are always ready to help our guests plan a most MAGICAL vacation! 

    ~Have a MAGICAL day and "SEE YOU REAL SOON"!~ 


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Meet the Panelist: Diane, Texas

Hello! My name is Diane and I am a mother of three great boys (ages 21, 17 and 16) and a fantastic wife from the great state of Texas!   A Walt Disney World vacation will leave you with many beautiful memories to last a lifetime. Learn More About Diane

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