child with Mickey
  • On Jan 5, 2020
    Rebecca from MI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hello! I just returned from my vacation there and was wondering if there was a spot where I can locate my plans. I would love to see all of the fast passes that we had and rides/attractions that we did so I remember. Is that visible? Thanks!

    Hi Rebecca,

    Welcome back to the Disney Parks Moms Panel!

    It sounds like you had a fantastic trip to the Walt Disney World Resort! Prior to and during our visits, we access our plans through the My Disney Experience Mobile App. I am sorry to say that those plans have not been visible once our trips have ended. I did contact website support at the Walt Disney World Resort to confirm my answer and the cast member I spoke with also said the plans are no longer visible once your trip ends. Having said that, I will say that the Walt Disney World Resort is always working to enhance the guest experience and technology is ever changing, so you may want to contact website support and provide your specific My Disney Experience account information to see if they can work some magic.

    I typically print a hard copy of our plans from My Disney Experience and I create a separate chart with all of our plans (including flight information) in Microsoft Excel. So, all is not lost, you may be able to recreate your trip in a chart. I call this good quality family time. Gather everyone together to reconstruct the plans! If you had any dining reservations and/or tours, remember that those dining and tour confirmations are usually emailed to you, so you may be able to locate those days and times. I will also add that if you took any PhotoPass photos and any photos are missing from My Disney Experience, I have had great luck working with Disney's PhotoPass Service to retrieve those photos and link them to my account.

    Our memories also include the fantastic Cast Members who provide exceptional service during our stay. Since we have a tendency to get caught up in the magic while on vacation, I always use my phone make note of those Cast Members' names and the service they provided so that I do not forget. When we return, I like to submit cast compliments via email or social media.

    Rebecca, even though it may feel as if you just returned, I can imagine that your family is already thinking about your next visit to the Walt Disney World Resort. If you have not done so already, keep an eye on the Special Offers as they are released this year. Planning our next trip always makes us happy!

    Magic and memories,
thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.