• On Oct 31, 2021
    Daltrey from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I just returned home yesterday after a wonderful week there with my kids! I went to put on a top I’d bought at Celebrations in EPCOT and noticed it had a hole in it. Is there any way I could get a replacement? Everything else I bought was fine. Thanks!

    Hi Daltrey! Welcome to planDisney.

    I love reading that you had a wonderful week with your Mouseketeers at the Walt Disney World Resort! I'm sure you made many magical memories together that will carry you through to your next visit.

    I'm sorry to hear there was a hole in your new top. When I'm home from a Disney vacation I love to use my new mug or wear my new t-shirt to carry a little pixie dust into my normal life, and I know I would be disappointed to discover that! You will need to contact Merchandise Guest Services to find out about your options for replacing your shirt. You may call them at (877) 560-6477 or by emailing Merchandise.Guest.Services@DisneyParks.com. If you choose to email, provide as much detail as you can, and attach a photo of the shirt with the hole visible. If you have your receipt, a photo of that will help; otherwise provide the date, approximate time, and location of the purchase. The Cast Member who receives your request will let you know if they need any further information and what your options are. Because some merchandise is limited-edition, they may not be able to replace your top, but I'm sending some pixie-dusted wishes your way that they are!

    Thank you for stopping by planDisney with your question. When you're ready for your next Walt Disney World Resort vacation, we'll be here and happy to help with any planning questions! In the meantime, be sure to read the Disney Parks Blog for great stories and fun features that will keep the magic alive for your family.

    Wishing you a great big beautiful tomorrow,
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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